Sewing patterns, macrame, quilting, knit, crochet, crafts, etc.. - 30-days return policy
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Terms

Terms of Use &Privacy:
PRIVACY:

SewJewel values your privacy. This Privacy Policy covers how SewJewel handles personally identifiable information including name, email address, or other accounts, contact, or personal information you may share with SewJewel through SewJewel.com or when you communicate with us by phone, mail or online. 

 

TRANSACTIONS:

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. Through SSL, your credit card information is shared between Shopify and our payment services provider, PayPal. SewJewel does not have access to your credit card information. The only personal information that SewJewel receives is your order information, which includes your name, shipping address, billing address and email.  See Shopify Privacy Policies.

PAYMENTS: We accept PayPal and all major credit/debit cards.  See PayPal Privacy Policies. 

 

SHIPPING: SewJewel ships within the U.S.A. and to many other countries.
U.S.A. - Free shipping for an order total of $35 or more, paid at the same time and ship to one address. Tracking is available within the U.S.A.
International: Free shipping to Canada for $65 or more. The cost and time vary. Packages have arrived within a week to several weeks. In most cases, you should receive your packages within 1-2 weeks. Some international shipping option may not allow tracking.
RETURNS:

    Email Us
    If you encounter a problem of any kind, please email us right away with the details of the issue and we will solve the problem so that you get a product that you love or your money back.

    Refund* 
    Within 30 days of receiving the item, you can exchange or return an item with your order receipt for the full purchase price (excluding shipping). 

    *Sorry, we cannot accept returns on CUT patterns. However, if we made the mistake (such as shipped you the wrong pattern), please contact us right away so we can correct our mistake and make it right.

    Return Shipping
    It is the customer's duty to pay for return shipping should you need to return/exchange an item.

    Please email us with the details and we will tell you where to send the item for a refund.

    Please email us via our contact form to let us know that you'll be returning the item and where to return the item for a refund. 

       

      PRIVACY Pertaining to children:
      SewJewel.com is not intended for children under 13 years. SewJewel does not knowingly collect any personal information from those it knows to be under the age of 13.
      Changes to PRIVACY Policies:
      SewJewel may, in its sole discretion, amend this Privacy Policy at any time with no notice to you.
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