If you encounter a problem of any kind, please email us right way with the details of the issue and we will solve the problem so that you get a product that you love, or your money back.
Within 30 days of receiving the item you can exchange or return an item with your order receipt for the full purchase price (excluding shipping).
*Sorry, we cannot accept returns on CUT sewing patterns. However, if we made the mistake (such as shipped you the wrong pattern), please contact us right away so we can correct our mistake and make it right.
It is the customer's duty to pay for return shipping should you need to return/exchange an item.
Please email us via our contact form to let us know that you'll be returning the item and to know where to return the item for a refund.